Privacy Policy

Here at Clare IT Solutions I am committed to ensuring that your privacy is protected. I treat it with the highest standards of security and confidentiality and my policy is not to disclose customer information to any third parties for their own marketing purposes - you won't get 'junk mail' as a result of sharing your details with me. This privacy information has been prepared in accordance with the Data Protection Act (1998) and the General Data Protection Regulation (GDPR, 2018).

Who I am

Any information you share with me is controlled by me and I am registered with the Information Commissioners Office (ICO) as data controllers through my associate with Insight IT Training Ltd. Insight IT Training Ltd is a company registered in England and Wales at 159 Easemore Road, Redditch, B98 8HU (ICO Reference: A8292224).

What information I collect about you

When you place an order for my services, or sign up for my newsletters, I collect information about you. This may include your name, company address(es), e-mail address, telephone number and payment information. I don’t use cookies so please feel free to browse the Clare IT Solutions website.

How do I use the information about you?

I only use the information you share with me on the relevant lawful grounds as defined by the General Data Protection Regulation. The information you share in the process of placing an order allows me to process and deliver your consultancy, to update you on the progress of your orders and assist with future customer service enquiries.

If you have signed up to receive my emails or newsletter and brochures, I'll use your information including details of any previous purchases, to help me decide what I talk to you about and when

Sharing your information

The information you share with me is private and I do not sell it to third parties for marketing purposes.

Communicating with you

I am passionate about helping business people use software and work in the business environment more efficiently and I love talking about it. I will keep you up to date with my latest news, course information, special offers, new services and any other aspects of my business that I think will be of interest to and relevant to your organisation. I'll do this by post, e-mail and social media and may use other methods of communication as they become available.

I'll send you my company services by post or email if I think you'll be interested - or if you've asked me to. I'll continue to send you these unless I think you am no longer interested in hearing from me or you ask me to stop which I'll arrange straight away. I won't bombard you with information and you will not receive information from any other company if you've shared your information with me - I will never sell your details to any other organisation.

If you'd like to stop receiving information from me, call me on 08452 306099, email me at clare.blake@clareitsolutions.co.uk or write to me at 159 Easemore Road, Reddicth, B98 8HU. You can also unsubscribe from my marketing emails by clicking the unsubscribe link on any email.

Contacting me

I hope that you won't ever need to, but if you do have a concern about my use of personal data, please send an email with the details to clare.blake@clareitsolutions.co.uk or write to me at 159 Easemore Road, Reddicth, B98 8HU. I will do my very best to resolve the matter to your complete satisfaction. You can also report any concerns to the Information Commissioner's Office ("ICO") (the UK data protection regulator). For more information, visit the ICO website here.

Changes to this Privacy Information

I'll amend this privacy information from time to time to ensures it remains up to date, reflecting the way I use your personal data and any new laws. The most up to date version of this Privacy Information will be published online.